Order Policy

Terms of Service

Prices Subject to Change: We strive to keep our prices as stated. However, due to price volatility and other factors, prices on merchandise and postage are subject to change without notice. We reserve the right to cancel any order at any time.

Shipping & Handling

Most Orders Shipped Within 24 Hours. Most orders are shipped by USPS (United States Postal Service). You may request other methods which are described at checkout. To ensure fastest delivery please include: Apartment or Suite Numbers when applicable and Street Names and Numbers rather than Rural Route Numbers (RFD addresses).

Back Orders

We do not backorder merchandise.

Electronic Receipt

Please note that you will receive an email after your order is placed, which is a verification that your order was received.

Guarantee & Returns

We have a 100% Quality Assurance Guarantee! We want you to be completely satisfied with every purchase from us. If you are not 100% satisfied, please contact our customer service department within 30 days of receipt for a return authorization number. Please write this RA number on a copy of your invoice and include with your return. Upon receipt of your return, we will issue you a prompt refund, credit or exchange. Shipping charges are not refundable.

Claims for Damage, Shortages or Breakage

Please note that claims for damage, shortages or breakage must be made within 5 days after receipt of merchandise.

If you do not receive your order within 30 days, contact our customer service department. Note: Claims for non-receipt of orders cannot be made after 2 months.

Adding to Orders

Additions and changes are not possible after you submit your order. Please be certain your order is correct before final submission.